Política de reembolso

Thank you for shopping at Las Trancas Western Wear. Please read our Refund and Exchange Policy carefully. If you have any questions or concerns before placing your order, feel free to contact us — we’re happy to assist you.

No Refunds

Due to the nature of the apparel business, we do not offer refunds for any purchases. All sales are final.

Exchanges

Our exchange window lasts 15 days from the date of purchase.
If 15 days have passed, unfortunately, we are unable to offer an exchange.

We do not issue refunds to your original method of payment under any circumstances. Exchanges only.

To be eligible for an exchange:

• Items must be unused, unworn, and in the same condition you received them.
  
  

• Items must be returned in their original packaging.
  
  

• Proof of purchase (receipt) is required.
  
  

Non-Exchangeable Items

• Gift cards
  
  

• Sale items (Only regular-priced items are eligible for exchange.)
  
  

How to Return Your Item

Please ship your return to:

Las Trancas Western Wear LLC
2444 W College Ave,
Appleton, Wisconsin 54914
United States

Customers are responsible for paying return shipping costs.
Shipping costs are non-refundable.

If you are returning an item valued over $75, we strongly recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item.

Processing Exchanges

Once your returned item is received and inspected, we will process the exchange. Processing times may vary depending on your location.

For any questions regarding sizing, styling, or additional assistance, please contact us before making a purchase — we’re here to help!